INTELLECTUAL PROPERTY RIGHTS
If you believe that a product, image or other content on Luna Voya infringes your intellectual property rights (copyright, trademark, design, patent, etc.), please send a notice to support@lunavoya.com including the information listed below.
This channel is intended solely for legal notices regarding intellectual property; general enquiries will not be handled through this email address.
What to include in your notice
-
Your full name, email address and telephone number (or the contact details of your authorised representative).
-
Precise identification of the allegedly infringing material on Luna Voya (product/page URLs, product title, image, etc.).
-
Identification of the protected work or right (description and, if available, URLs or attachments proving ownership).
-
A statement, made in good faith, that you believe the use is not authorised by the rights holder.
-
A statement of accuracy under penalty of perjury (for example: “I declare that the information in this notice is accurate and that I am the rights owner or authorised to act on behalf of the owner”).
-
An electronic signature or the printed name of the person authorised to make the complaint.
-
Any supporting documentation (ownership records, screenshots, registration numbers).
Response & process
-
-
We will acknowledge receipt within 72 business hours and begin an initial review.
-
If the notice appears valid, we may temporarily remove or disable access to the content while we investigate.
-
We may request further documentation or contact the content poster for clarification.
-
This page does not replace formal legal proceedings — please consult legal counsel where appropriate.
-